Your Customers Will Appreciate It
Your New Website
It doesn't have to be fancy to be effective but it has to work perfect in every device. At the very least, listing your address, phone, store hours and directions will instantly simplify the lives of your potential customers. Without a mobile ready website, consumers would have to call you to learn these things and for today's consumers that a complete waste of time.
With a website, customers can easily access information about your business. They can see what products or services you sell, your prices, your location and much more. Whatever you decide to tell them, they can find it with a few clicks of a mouse and they can even make a direct buy from your site.
Consumers Into Customers
Consumers have more confidence in, and prefer doing business with, companies that they know something about. You should being using your website to inform visitors about your company and what you do, of your community involvement, the products and services you offer, awards, and employment opportunities. Good consumers educate themselves about your business and get answers to many of their questions online before becoming a Customer. A well-educated customer will pre-qualify themselves and be ready to make buying decisions when they contact you. That is why having a great website is so important to convert consumers into customers.
Having a website saves time. Business owners without websites often end up fielding a lot of mundane yet time consuming phone calls from people with questions about things that could easily be available on your new website. Your website can provide further support to existing customers by offering information such as store hours, directions, troubleshooting procedures, product specification and parts list, how to procedures, diagrams, and special help lines. By having this help available 24 hours a day you will be able to decrease the number of customer service employees and increase customer satisfaction.
Nobody likes to lose or be a loser so be a winner!! A website benefits everyone in the customer service arena. Your customers feel supported saving time at the same time, and you can concentrate on running and growing your business instead of losing valuable time.
If not now, when? Take action!